Your website is often the first impression a customer has of your business. Choosing the right web design company is one of the most important decisions you will make - so before you sign anything, ask these ten questions.
1. Can I see your portfolio and recent work?
A strong portfolio shows range and quality. Look for sites in your industry or with similar goals.
2. Do you design for conversions, not just looks?
A beautiful site that does not generate leads is a failure. Ask how they turn visitors into customers.
3. Is the site mobile-friendly and fast?
More than half of web traffic is mobile, and Google ranks fast, responsive sites higher. This should never be optional.
4. Do you include SEO?
On-page SEO built in from day one saves you money later. Ask what is included - titles, meta descriptions, structured data and clean code.
5. Who writes the content?
Great copy sells. Confirm whether copywriting is included or if you are expected to provide all the words.
6. Will I be able to edit the site myself?
Ask which platform they use and whether you will get a simple way to make updates without a developer.
7. What is the timeline?
A clear schedule with milestones keeps the project on track. Vague timelines are a red flag.
8. What happens after launch?
Websites need updates, backups and security. Ask about maintenance and support options.
9. Who owns the website?
Make sure you own your domain, content and design files once the project is complete.
10. How do you measure success?
The best partners track results - traffic, leads and sales - not just delivering a design and disappearing.
The bottom line
Choose a partner who understands your business goals, communicates clearly and can prove results. The cheapest quote often becomes the most expensive lesson.
Looking for a team that ticks all ten boxes? Get in touch for a free consultation and see how we can help.
